FAQ

Frequently Asked Questions

How long does it take to see results?

Most customers begin to notice reduced shedding within 4–6 weeks, with visible new growth typically appearing between 8–12 weeks of consistent daily use. Hair growth is a gradual process — we recommend giving the serum at least 3 months before assessing results.

How do I use the serum?

Apply 6–8 drops directly to the scalp on clean, dry or slightly damp hair. Gently massage in circular motions for 2–3 minutes to boost absorption and circulation. Use daily — morning or evening. No rinse required. Style as usual.

Is it suitable for all hair types?

Yes. The serum is lightweight and non-greasy, formulated to suit all hair types and textures — including fine, thick, curly, coily, colour-treated, and chemically processed hair. It is also suitable for both men and women.

Can I use it if I have a sensitive scalp?

Absolutely. Velirosa Scalp Growth Serum is dermatologically tested and free from parabens, sulphates, and artificial fragrance — common irritants for sensitive scalps. If you have a specific skin condition, we recommend consulting your dermatologist before use.

Is the serum vegan and cruelty-free?

Yes, completely. Velirosa is 100% vegan and cruelty-free. We never test on animals and do not use any animal-derived ingredients.

Can I use it alongside other hair products?

Yes. The serum can be used alongside your regular shampoo, conditioner, and styling products. Apply it after washing and towel-drying your hair, before any styling products.

How much product is in a bottle?

Each bottle contains 50ml of serum, which equates to approximately 2–3 months of daily use at the recommended dosage.

What is your returns policy?

We offer a 60-day money-back guarantee. If you're not satisfied with your results after consistent use, contact us and we'll process a full refund — no questions asked.

Do you offer free delivery?

Yes, we offer free standard delivery on all orders over £30. Orders are dispatched within 1–2 business days.

My question isn't answered here — how can I reach you?

We'd love to help. Reach out via our Contact page and we'll get back to you within 24 hours.