Terms of service

These Terms of Service ("Terms") govern your use of the Velirosa website at velirosa.com and any purchase made through it. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.

1. About Us

Velirosa is operated by Velirosa Ltd, reachable at Hello@Velirosa.com and +971501103427. Our registered business address is RAKEZ Al Hulaila Industrial Zone, Ras al-Khaimah, United Arab Emirates.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the delivered item.

Our products are cosmetic formulations and are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary between individuals. If you have a medical condition or are taking medication, please consult a healthcare professional before use.

3. Ordering & Pricing

All prices are displayed in the currency of your selected market. We reserve the right to change prices at any time. An order confirmation email does not constitute acceptance of your order — acceptance occurs when we dispatch your item and send a shipping confirmation.

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors.

4. Subscriptions

When you purchase a subscription, you authorise us to charge your payment method on a recurring basis at the stated frequency. You may cancel at any time before your next billing date by emailing Hello@Velirosa.com. No refunds are issued for the current billing period once a charge has been processed.

5. Your Rights as a UK Consumer

If you are based in the United Kingdom, you have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, including a 14-day right to cancel most purchases. These rights are in addition to our 60-day money-back guarantee and are not affected by these Terms.

6. Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of Velirosa and may not be reproduced, distributed, or used without our written permission.

7. Limitation of Liability

To the extent permitted by law, Velirosa's liability for any claim arising from your use of our products or website is limited to the value of the order in question. We are not liable for indirect, consequential, or incidental losses.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms at any time. The current version will always be available on our website. Continued use of the site after changes constitutes acceptance of the updated Terms.

10. Contact

For any questions about these Terms, please contact us at Hello@Velirosa.com.

Last updated: April 2026