Shipping policy

Last updated: April 2026

Where We Ship

We currently ship to the United Kingdom only.

Processing Time

All orders are processed within 1–2 business days of purchase. Orders placed on weekends or UK public holidays will be processed on the next business day.

Delivery Time

Once dispatched, orders typically arrive within 2–3 business days. Please note that delivery times may vary slightly during peak periods or due to courier delays outside our control.

Shipping Rates

Shipping rates are calculated at checkout based on your order and location.

Important Notes for Liquid/Cosmetic Products

Our hair growth serum is classified as a cosmetic liquid. All shipments comply with UK cosmetic regulations and carrier guidelines for liquid products.

Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Delays & Issues

If your order hasn't arrived within 5 business days of dispatch, please contact us at [your email] and we'll be happy to investigate.

Damaged or Lost Orders

If your order arrives damaged or is lost in transit, please reach out to us within 7 days of the expected delivery date with your order number and photos (if applicable).